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| Current Realm: USEast Ladder |
Questions
Answers
How do I buy items?
Simply click on the area you are interested in from the menu to the left, choose the correct realm and mode and start browsing. Add the items you want to the shopping cart and press 'go checkout' to proceed with payment. PayPal is our primary payment processor and you can pay either with credit card or by transferring funds from your bank account to your PayPal account and pay from an existing balance.
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Can I get a discount if I buy a lot of items?
If you are buying for more than $200 we will grant you 10% off but you must pay with Western Union.
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How will I receive the items I bought?
We will create a new account with a character that carries the item(s). When this is done we will email the account name and password. You can then transfer the item(s) to your character of choice. If you lose the items when transferring we can not be held responsible and will not replace anything.
Make sure to provide a working email address when buying or we won't be able to email you the order!
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How long does it take?
Unless further verification is needed we will deliver within 24 hours. Normally you will have your items in 2-4 hours.
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Can I get help me with transferring items?
We are limited in our ability to meet up in games on battle.net for item transfers due to time limitations. If you feel insecure about transferring on your own we advice you to provide us with your account name, password and character name so that we can transfer the items directly to you. If you insist on transferring the items on your own you should read this mule guide first: mule guide.
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If more than 24 hours has passed and I still haven't gotten my item(s), what should I do?
Reply to the order notification and state that you haven't received items or login information yet. Make sure to provide us with the invoice ID that was provided in the automatic email sent to you for tracking purposes. The most common problem is that the buyer has a full mail box or spam filter settings blocking our delivery email.
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How do I know whether an item is character class specific or not?
Items that only can be used by a certain character class have this clearly stated in the item description.
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Do you buy/trade items?
We do not normally buy/trade items but if you have an extremely rare item or large quantities of specific high end items we might be interested. Email us to arrange this. Contact info is at the bottom of this page.
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Are these items legit?
All the items we sell are legit unless otherwise noted. However, runes and sojs are generally traded for.
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Do you accept unverified Paypal payments?
We accept any Paypal payments, but we reserve the right to refund any at our discretion. We also reserve the right to overnight mail the information to the customer for larger purchases, whenever we feel it necessary. For that reason, for any orders over $40 we will generally require a confirmed mailing address in Paypal.
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What forms of payment do you accept?
We accept Paypal as the main form of payment. We also accept cash, money orders, and Western Union, and give a 10% discount for these payments. Feel free to email or message us for more information.
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How can I contact you?
We will answer any questions via email or messenger. To help us answer faster please provide your invoice ID. Please always leave the old text body intact in any ongoing correspondence.
You can find at our contact page: here
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What are "duped" or "unperm" items?
Unperm is just a nicer way of saying "duped". The word "dupe" is short for "duplicate". If an item is said to be "duped", this means that it has been duplicated, or copied. In the past there have existed exploits in the Diablo 2 game that allowed players to copy items. Blizzard wittingly added a scan to check for these illegitimate items and delete them. There are ways to reduce the likelihood of your items being deleted by The Scan but no method is 100% safe. D2Mania cannot offer replacements for lost unperm items. The upside to duped items is that they are usually many times cheaper than their legit counterparts. A legit 40ed/15ias jewel might be worth upwards of $100, but a duped one could go for as little as $4.00. Most players feel that the price savings in duped items outweighs the risk.
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How can I protect my duped items from the dupe scan?
1. Don't carry duped items around with you from game to game. Keep them on a character you don't often use until you're ready to use them.
2. Trade-Cancel (AKA "temp-perm method") immediately before you leave every game. Opening a trade screen with another player and closing it will remove deletion flags from your items. Deletion flags may be reapplied to your item if you do not leave immediately after opening and closing the trade screen.
3. If your duped item is a Rune or Jewel, simply put it in a socket. It will be forever permanent and as good as legit, whether it's duped or not.
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You don't sell the item I'm looking for. Can I put in a request?
Definitely! If you don't see the item you want, just email us. We have a ton of items in our inventory. Chances are we've got what you're looking for.
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Can I buy items on one realm and use them on another?
No. Items are not interchangeable between realms. A Hardcore character cannot use Softcore items and vice versa. USWest Characters cannot use USEast or Europe items; Ladder characters cannot use non-Ladder items; Classic characters cannot use Expansion items. A character may only use items that exist on the same realm as it does. While you're shopping, make sure that you are ordering items for the appropriate realm. If you don't know which realm your character is on, please contact us and we'll be glad to help you figure it out.
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